PRIVACY POLICY

Pulse Performance Privacy Policy

Privacy Policy for Pulse Performance

Effective Date: 31/07/2024

Introduction

Pulse Performance ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Information We Collect

2.1 Personal Information:

- Name, email address, phone number, postal address

- Date of birth, gender, height, weight

- Payment information (credit card details, billing address)

- Emergency contact information

2.2 Training and Performance Data:

- Workout logs, performance metrics, progress photos

- Nutritional information, meal plans

- Health and fitness goals

2.3 Technical Data:

- IP address, browser type, device information

- Website usage data (pages visited, time spent on site)

- Location data (if permitted by your device settings)

2.4 Communication Data:

- Emails, chat logs, phone call records

- Feedback, survey responses, testimonials

How We Collect Your Information

- Direct interactions (when you sign up, contact us, or use our services

- Automated technologies (cookies, server logs, pixel tags)

- Third parties (payment processors, social media platforms)

How We Use Your Information

4.1 To Provide and Improve Our Services:

- Personalize your training and nutrition plans

- Process payments and manage your account

- Communicate with you about our services

- Analyze and enhance our website and service performance

4.2 Marketing and Promotions:

- Send you newsletters, offers, and updates (with your consent)

- Conduct market research and analytics

4.3 Legal and Safety Reasons:

- Comply with legal obligations

- Enforce our terms of service

- Protect the rights, property, or safety of Pulse Performance, our users, or others

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

- Service providers (e.g., hosting providers, payment processors)

- Professional advisers (e.g., lawyers, accountants, insurers)

- Regulatory authorities, law enforcement, or other third parties when required by law

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

- Encryption of sensitive data

- Regular security assessments

- Employee training on data protection

- Limited access to personal information on a need-to-know basis

Your Rights

Depending on your location, you may have the right to:

- Access your personal information

- Correct inaccurate data

- Request deletion of your data

- Object to or restrict processing of your data

- Data portability

- Withdraw consent at any time

To exercise these rights, please contact us using the information provided in Section 11.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

- Remember your preferences

- Understand how you use our website

- Personalize your experience

- Analyze and improve our services

You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this policy periodically. The date at the top of this policy indicates when it was last revised. We will notify you of any significant changes by posting a notice on our website or sending you an email.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: [email protected]

Consent

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

PULSE PERFORMANCE
SUCCESS STORIES

CORBAN HARVEY

I’m 12 weeks into working with pulse performance and I couldn’t be more grateful. Initially I was hesitant starting a new S&C program as I’ve bad experiences in the past where I didn’t feel like my sport and training requirements were properly understood. Luckily, with pulse performance, I feel like my sport and training demands are fully understood!! My s&c program is personalised around my specific needs and fight dates. Their always available if I have any questions, and always checking in on how my training is as a whole (sports specific, s&c, recovery etc) to ensure I am the best athlete I can be.

JAMES LOWE

Pulse performance reached out to me on social media to be apart of their growing team, I was a bit hesitant at first but after a phone call I knew they were the real deal! I’ve never had a S&C coach or a nutritionist before so I knew this would give me that extra benefit I needed over other fighters. Unfortunately I had to get surgery on my knee which meant being out of training for a while, even with this unfortunate injury happening Pulse Performance stayed with me every step of the way checking in and helping every way possible keeping me strong physically and mentally. Now me and the team are working hard to get myself and my body back to the elite level ready for competition once again! If your a fighter and want that extra edge I cannot recommend the team at pulse performance enough!

JOSH MURPHY

I’ve been training martial arts all my life, I’ll always be a student of the sport, but unfortunately, I was raised in a time where you trained through injuries, no pain, no gain! In the short time I’ve worked with Jonny at pulse performance, my injuries are becoming tolerable while pushing my body to its limits through my personalised program. I also had my easiest weight cut while still eating foods I enjoy and need. In total, I lost 14kgs in 12 weeks, and after I made weight, I put on a further 8kgs before my fight. This man is changing the game as I know it and will be recommending Jonny to all of my students.